End User Licence Agreement

Please Read Carefully Before Using Rungway:

This licence agreement (Licence) is a legal agreement between you (Licensee or you) and Rungway Limited, a company registered in England and Wales with registered address 2 Cobden Court, Wimpole, Bromley, Kent BR2 9JF and with registered number 09304179 (Licensor, Rungway, us or we) for an online mentoring platform (the Platform).

Please read these terms of use carefully before you start to use the Platform. We recommend that you print a copy of this for future reference. We license use (which includes browsing, registering and accessing) of the Platform to you on the basis of this Licence.

Important Notice To All Users:

  • By ticking 'I agree to Rungway's Terms of Service and Privacy Policy' when you created your account you agree to the terms of this licence which will bind you as well as any policies or terms referred to in these terms including our privacy policy
  • If you do not agree to the terms of this licence, we will not licence the platform to you and you must discontinue the process now. In this case you may not access the platform or Rungway documents

1. Agreement

This Licence tells you the terms of use on which you may make use of the Platform. We may update our Platform from time to time, and may change the content at any time. However, we are under no obligation to update it.

2. Accessing the Platform

In consideration for the Platform being made available to you, you grant us a royalty-free, perpetual licence to use certain information provided by you (“Information”) which will be completely anonymised unless you have separately given us your express prior consent in writing (i) in derivative works created by us and (ii) in analytical reports. The Information would only be used by us to (i) continue to improve the Platform and (ii) view and report on trending topics and themes.

We do not guarantee that the Platform, or any content on it, will always be available or be uninterrupted. We may limit, suspend, withdraw, discontinue or change all or any part of the Platform without notice. We will not be liable to you if for any reason our Platform is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to the Platform. You are also responsible for ensuring that all persons who access the Platform through your Internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

3. Your identity, account and password

You must create your account and profile with your real name and ensure that any information provided for your profile is true, accurate and not misleading. You will have the option to post questions anonymously. These will be anonymous to other users of the Platform but will be linked to your account. Rungway will be able to link any communication you make through anonymous questions to your account. You agree to choose a strong and secure password (which shall at a minimum be comprised of eight alphanumeric characters including at least one capital letter and one symbol or number) as part of our sign up procedure and you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your password, you must promptly notify Rungway at compliance@rungway.com and immediately change your password.

4. Confidentiality

In Rungway, if you post questions and subsequently enter into a conversation under the “Anonymous” setting, then other users of the platform will not know your identity. The Platform makes clear which information is publicly available and you agree that this information may be viewed by others. This publicly available information includes:

We will comply with the above settings and use all reasonable efforts to keep the private information you enter into the Platform confidential to you (other than to those persons you have expressly authorised to view such information through the Platform). Subject to the first section of clause 2 we will not share your user details and/or information you post with any third party in respect of anonymous posts (i) except as is required to be disclosed by law, by any court of competent jurisdiction or by any regulatory or administrative body and (ii) unless we believe you are in breach of paragraph 6 (How you may not use the Platform) and (iii) if you state that you are considering physically harming yourself or others.

5. How you may use the Platform

Whenever you upload content to the Platform, or make contact with other users of the Platform, you must comply with the content standards set out in these terms and in particular this section. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of the Platform. We have the right to remove any posting you make on the Platform if, in our opinion, your post does not comply with the content standards set out in these terms and in particular this section. The views expressed by other users on the Platform do not represent our views or values.

6. How you may not use the Platform

You may not use the Platform:

You also agree:

7. Intellectual Property Rights

Apart from the content you upload to the Platform, we are the owner or the licensee of all intellectual property rights in the Platform, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from the Platform for your personal use. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

By submitting suggestions or other feedback regarding the Platform, you agree that we can use and share such feedback for any purpose without compensation to you.

RUNGWAY® and the Rungway logo are registered trade marks of Rungway Limited. Other trade marks and logos used in connection with the Platform may be the trade marks of their respective owners.

8. Information on the Platform

By using the Platform, you may encounter content or information that might be inaccurate, incomplete, delayed, misleading, illegal, offensive or otherwise harmful. We reserve the right to review content provided by our users. We will act promptly if we become aware of inappropriate content or if such content is brought to our attention although we do not monitor all content on the Platform. You agree that we are not responsible for third parties' (including other users') content or information or for any damages as result of your use of or reliance on it.

If you see information that does not meet our content standards set out in this Licence please report it as soon as possible to us at compliance@rungway.com. We have procedures to review and take down such information to protect our users.

The content on the Platform is provided for support and general information only and should not be treated as professional or specialist advice. You must use your own judgement before taking, or refraining from, any action on the basis of the content on the Platform and where applicable you must seek appropriate legal or other specialist advice before proceeding.

Although we make reasonable efforts to update any content generated by Rungway itself on the Platform, we make no representations, warranties or guarantees, whether express or implied, that the content on the Platform is accurate, complete or up-to-date.

9. Limitation of liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Platform or any content on it, whether express or implied, including warranties of: satisfactory quality, fitness for a particular purpose, or accuracy of data.

We do not guarantee that the Platform will function without interruption or errors and we provide the Platform on an “as is” and “as available” basis.

We will not be liable to you or any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

We have no liability for any content that you post on the Platform.

We will not be liable for any loss or damage caused by a virus, distributed denial-of- service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Platform or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on the Platform. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

10. Interactive services

We may contact you by email to update you on recent activity e.g. questions posted by other users, trending topics, or new features. If you do not wish to be contacted by email please unsubscribe by emailing help@rungway.com. If you are using the mobile app, you may receive phone notifications, for example if a new question has been matched to you, or if you have replies waiting. If you do not wish to receive these notifications please disable notifications for the Rungway app in your mobile device settings.

11. Content standards

These content standards apply to any and all material which you contribute to the Platform (“contributions”).

You must comply with the spirit and the letter of the following standards. Contributions must:

Contributions must not:

12. Viruses

We do not guarantee that the Platform will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access the Platform. You should use your own virus protection and security software.

13. Third party links in the Platform

Questions or replies may contain links to other sites. We have no control over the contents of those sites.

14. Contacting each other

You agree that we may provide notices to you in the following ways: a general service notice on the Platform, an email sent to an address you provided, or through other means including mobile number if you provide it to us, or mail. You agree to keep your contact information up to date.

If you need to contact us, please use the contact details set out at the bottom of these terms.

15. Changes to the terms

We may revise these terms of use at any time by amending this page and or provide notice of changes to you. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

16. Termination

We or you may terminate this agreement at any time with notice to the other. On termination, you lose the right to access or use the Platform.

The following shall survive termination; our rights to use and disclose your feedback; our other users’ rights to further re-share content and information you shared through the Platform to the extent copied or re-shared, or otherwise published to other users prior to termination and sections 4, 7, 9, 12, 14, 16 and 17 of these terms.

17. General terms

Each of the paragraphs of these terms of use operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

These terms of use (including our privacy policy) are the only agreement between us regarding the Platform and they supersede all prior agreements for the access and use of the Platform.

If we don't act to enforce a breach of these terms, that does not mean that we have waived our right to enforce these terms.

You may not assign or transfer your rights under these terms (or your membership or use of the Platform) to anyone without our consent.

There are no third party beneficiaries to these terms.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms of use that is caused by an event outside of our reasonable control.

18. Applicable law

These terms of use, their subject matter and its formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.