User Privacy Policy

Rungway Limited ("we", “us” or “Rungway”) are committed to protecting and respecting your privacy. This policy (together with our Terms of Use) and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us on behalf of other organisations as set out below. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting or the Rungway mobile application (the “Platform”) you are accepting and consenting to the practices described in this policy.

Who We Are

We are Rungway Limited of 2 Cobden Court, Wimpole, Bromley, Kent BR2 9JF.

We are the Controller of your personal data for the purposes of the applicable data protection legislation.

The Basis On Which Your Data is Processed

You instruct Rungway to process your personal data in accordance with this policy on the following basis:

Why We Collect Information About You

We collect data about you for the following purposes:

Information we may collect from you

We may collect and process the following data about you:

Information you give us

Registration: To register on the Platform, you must provide us with your name, email address, and a password. You may provide additional information during the registration process (for example, your job title) to help build your profile. You understand that, by creating an account, we and other users will be able to identify you by your public profile (though you may choose to post anonymously on the Platform where the “Anonymity” feature will be shown to you as available).

Profile information and use of the Platform: After or during the time you create an account, you may choose to provide additional information on your profile such as descriptions of your skills and professional experience, and update these details from time to time. As you use the Platform you may choose to answer questions that get posted from time to time, or to ask questions - either publicly or anonymously. Providing additional information enables you to derive more benefit from the Platform. Please note that the personal information that you provide to us may reveal or allow others to identify aspects of your life that are not expressly stated on your profile (for example, your picture or your name may reveal your gender or ethnicity).

Interacting with us: You may give us information about you by corresponding with us by e-mail or otherwise, for example where you contact our customer services department. 

Information we collect about you.

With regard to each of your visits to our Platform we may automatically collect the following information:

Content that you upload. We will have access to the content which you provide on the Platform, including your profile data, and private and group messages, which we may exercise on an ad hoc basis. This includes content that you post using the “Anonymous” feature.

Special Category Data

You are in complete control as to what information you place in your profile.

If you decide to input sensitive information such as details relating to health, religion or sexual preferences (“special category data”) in your profile or in content that you post over Rungway, and you decide to Share this information then you have clearly agreed to make this information public. The ways in which you Share information are as follows: By entering the information into your Profile, by asking a Public (not Anonymous) question which will link back to your Profile, or by sending a Reply, which will also link back to your Profile.

You understand that your special category data is subject to the same level of security as other personal information you upload to the Platform.


Our website uses cookies to distinguish you from other users of the Platform. This helps us to provide you with a good experience when you browse our website and also allows us to improve our Platform. By visiting the Platform, you consent to the placement of cookies and beacons in your browser in accordance with this Privacy Policy.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access parts of our Platform.

Except for essential cookies, all cookies will expire after a period appropriate to their use.

Uses made of the information

We use information held about you in the following ways:

Information you give to us. 

We may use this information:

Information we collect about you.

We will use this information:

Disclosure Of Your Information

Your information will be available to other users except where you are posting using Rungway’s “Anonymous” features.

We will not pass to any other third parties any personal information that would identify you as an individual or be directly linked to you as an individual (including your contact information) except in the limited circumstances explained in this section.

We may need to share your information with our business partners, suppliers and sub- contractors for the performance of any contract we enter into with you.

We may also share non-identifiable personal information with selected third parties for the following purposes:

We may disclose your personal information to third parties:

Storage and security

Rungway is a company located in the UK and if you are located outside of the European Union you consent to your data being transferred into the European Union. The data that we collect from you will be processed in the European Union. By submitting your personal data, you agree to this transfer, storage or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

We have implemented appropriate security safeguards designed to protect the personal information that you provide in accordance with industry standards. Access to your data on the Platform is password-protected and we use appropriate authentication and encryption. However, since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Please note that emails, instant messaging, and similar means of communication with other users are not encrypted, and we strongly advise you not to communicate any confidential or financial information through these means.

Data retention

We retain the personal information you provide no longer than is necessary for the purposes for which it was collected. Our right to retain your personal information is subject to the exercise of your rights to request erasure in accordance with applicable data protection legislation.

Any public content posted by you during your use of the Platform will remain on the Platform even after you have deleted your account, however your name or any other Profile information will no longer be linked to this content nor viewable by anyone else.

Third Party Sites

The Platform may, from time to time, contain replies posted by others who refer to third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Your Rights

You have the following rights:

If you wish to invoke any of the above rights, please notify us using the contact details set out in the contact section below.

You have the right to lodge a complaint with a supervisory authority. In the United Kingdom, the supervisory authority is the Office of the Information Commissioner, full contact details for which can be found at

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Chief Compliance Officer, Rungway, 2 Cobden Court, Wimpole Close, Bromley, Kent, BR2 9JF. Or emailed to